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Televator
Solutions Private Limited
Business Process Outsourcing  ·  Reliable Business Support

Our Complete
BPO Service Suite

Eight specialist service lines — each built with dedicated teams, clear SLAs, and a single focus: making your operations run better than ever.

100% Confidential
Fast Setup
Dedicated Client Assistance
Domestic & International
01

Customer Support

Professional customer support across voice, email, chat, and social media.

Our customer support teams are trained, briefed on your brand, and deployed across every channel your customers use. Whether it's handling thousands of tickets daily or providing white-glove VIP support, we match your tone, follow your playbooks, and represent your brand as if we were in-house.

Email Support — structured, branded responses within agreed SLAs
Live Chat Support — real-time human agents for your website or app
Phone / Voice Support — inbound and outbound handled professionally
Ticket Management — Zendesk, Freshdesk, HubSpot support desks
CSAT Monitoring & Reporting — weekly satisfaction and resolution data
Escalation Management — tiered support protocols and hot-transfer processes
24/7 Available Multi-Channel CSAT Focused Zendesk / Freshdesk
02

Lead Generation

Targeted prospect research and outreach that fills your pipeline with qualified leads.

Our lead generation teams combine data research, multi-channel outreach, and qualification frameworks to deliver prospects who are ready to talk. We don't just find names — we find the right companies, the right contacts, and the right moment to reach them.

Prospect Research & Company Profiling — ICP-matched lists built from scratch
LinkedIn & Email Outreach — personalised cadences at scale
Lead Qualification & Scoring — BANT or custom framework
CRM Data Entry & Pipeline Population
Cold Call Support — scripted, compliant outbound calling
Weekly Pipeline Reports — conversion rates, open rates, reply rates
B2B & B2C Sales-Ready Leads CRM Integration GDPR Compliant
03

Appointment Setting

Qualified meetings booked directly into your calendar — so your team only focuses on closing.

Our appointment setters are professional communicators trained to engage decision-makers, overcome objections, and lock in calendar slots. We handle the follow-up, the rescheduling, and the pre-meeting reminders so your sales pipeline never runs dry.

Outbound Calling & Email Follow-up
Decision-Maker Identification & Engagement
Calendar Coordination — Google, Outlook, Calendly integration
No-Show Management & Rescheduling
Pre-Meeting Brief Notes passed to your sales team
Weekly Meeting Volume & Quality Reports
High Show Rate Scalable CRM Sync Any Industry
04

Virtual Assistant Services

Skilled remote assistants handling your operations — so you can focus on what matters most.

Our virtual assistants are not generic admin staff — they are trained, experienced professionals who embed into your workflows, learn your preferences, and operate with minimal supervision. From C-suite executive support to day-to-day business admin, we deliver real capability.

Email & Calendar Management — inbox organisation, scheduling, meeting prep
Research & Data Compilation — market research, competitor analysis, reports
Travel Coordination — flights, hotels, itineraries, visa documentation
Document Preparation — presentations, SOPs, meeting minutes, proposals
Social Media Scheduling & Basic Content Support
Expense Tracking & Basic Bookkeeping Support
Dedicated VA Exec Support Flexible Hours Confidential
05

Back Office Operations

Complete operational backbone — the essential work that keeps your business moving.

Back-office work is essential, but it doesn't need to consume your core team's time. Our back-office specialists handle high-volume, process-driven tasks with precision, speed, and full audit trails — giving you operational continuity without the overhead.

Invoice & Purchase Order Processing
Order Management & Fulfillment Coordination
HR Admin Support — onboarding paperwork, records, leave management
Accounts Payable / Receivable Support
Compliance Documentation & Records Management
Internal Reporting & Process Documentation
Finance Ops HR Support Audit-Ready Scalable Volume
06

Data Processing & Management

High-volume, high-accuracy data handling — from raw input to clean, structured, usable data.

Data is the foundation of every good business decision — but only when it's clean, accurate, and well-organized. Our data teams process millions of records monthly with strict quality checks, double-verification workflows, and full confidentiality.

Data Entry — manual and semi-automated, any format
Data Cleansing & Deduplication — remove errors, duplicates, outdated records
Database Enrichment — append missing fields, contact details, company data
Document Digitization & OCR Processing
Form Processing — application forms, surveys, legal documents
Data Migration Support — structured transfer between systems
99%+ Accuracy Bulk Volume Secure Any Format
07

CRM Management

A clean, enriched, fully maintained CRM is your most valuable sales asset.

A CRM is only as good as the data inside it. Our CRM management teams ensure your records are accurate, complete, and up-to-date — so your sales team works faster, marketing campaigns perform better, and you never lose a deal to bad data.

Contact & Account Data Management
Lead & Opportunity Pipeline Maintenance
Activity Logging — calls, emails, meetings recorded consistently
List Segmentation & Tag Management
Reporting Setup & KPI Dashboard Configuration
CRM Migration & Integration Support
Salesforce HubSpot Zoho Pipedrive Monday.com
08

E-commerce service

End-to-end BPO support that keeps your orders moving and customers smiling.

E-commerce businesses operate at speed — and any delay in support, data, or fulfilment coordination costs you customers and revenue. Our dedicated e-commerce teams handle the operational backbone so your team focuses on growth, merchandising, and brand.

24/7 Customer Support — email, live chat, and phone for order queries and returns
Order Management & Fulfilment Coordination — real-time status tracking and escalation
Product Data Entry & Catalogue Management — accurate listings at high volume
Returns & Refund Processing — streamlined workflows with full audit trail
Customer Feedback Collection & CSAT Reporting
CRM & Loyalty Programme Data Management
Shopify Amazon WooCommerce Zendesk Returns Management

Not Sure Which Service You Need?

Book a free 30-minute consultation and we'll map out exactly what would help your business most — no pressure, no commitment.

Location

H. No. 643, Ashok Nagar, Nagpur, Maharashtra, India

Call Us
+91 92860 96336
Hours

24/7 — 365 Days a Year